Date: 7th October 2026
PRIDE ASTRO HUB TERMS OF SERVICE
These Terms of Service take effect on the date Astro Hubs LLC first posts them on the Platform and shows that posting date at the top of this page. Each later update will show its own posting date. Please read these Terms carefully. Pride Astro Hub offers astrology content for entertainment purposes only (Section 7). You must be at least 18 years old to use it (Section 4). Subscriptions renew automatically until you cancel, and you can cancel a subscription online from your account (Section 10). Closing your account is by email only; the Platform does not yet let you close or delete an account online (Section 22.1). Using the Platform means that your chatbot conversations, birth details, and reports may be used to train AI models, and there is no way to opt out of that use at this time (Section 15.3). We may refuse service or close an account in the situations described in Section 22. Section 24 explains how disputes are resolved, including a waiver of jury trial and of class actions.
1.WHO WE ARE AND WHAT THESE TERMS COVER
1.1Astro Hubs LLC. The Platform is operated by Astro Hubs LLC (“Astro Hubs,” “we,” “us,” or “our”). Our mailing address is 2510 East Sunset Road, Suite 5, #803, Las Vegas, NV 89120. You can reach us at the contact details in Section 26.
1.2The Platform. These Terms of Service (the “Terms”) govern your use of Pride Astro Hub, which includes the websites at prideastrohub.com and prideastro.com, the mobile application named Pride Astro Hub, and the readings, reports, charts, horoscopes, chatbot, subscriptions, and other products and services offered through them (together, the “Platform”).
1.3Other Astro Hubs websites and apps. Astro Hubs may operate other websites or apps under other names. These Terms apply only to Pride Astro Hub. Another Astro Hubs website or app is governed by the terms posted on it.
1.4Privacy Policy. Our Privacy Policy, posted on the Platform, explains what personal information we collect and how we use and share it. The Privacy Policy is part of these Terms. Where the Privacy Policy and these Terms address the same subject, the Privacy Policy controls on questions of information handling and these Terms control on everything else.
2.YOUR AGREEMENT TO THESE TERMS
2.1How you agree. When you create an account, and again when you place an order or start a subscription, the Platform shows a link to these Terms next to a box that is not already checked, and asks you to check the box to confirm that you have read and agree to them. Checking the box and continuing forms a binding agreement between you and Astro Hubs on the version of these Terms shown to you at that time. If you do not agree, do not create an account and do not use the Platform.
2.2Browsing. You may view the Platform’s public pages without an account. Sections 1, 3, 7, 14, 16, 17, 19, 20, 24, and 25 apply to your browsing. The remaining Sections apply when you create an account, place an order, or use the chatbot.
2.3Plain language. We have written these Terms in plain language on purpose. Headings are for convenience only. Where a Section uses capital letters, it is because the law in some states asks that certain terms stand out, not because those words mean something different.
3.WHERE THE PLATFORM IS OFFERED
3.1Countries where the Platform is not offered. The Platform is not offered to anyone located in any member state of the European Union, Iceland, Liechtenstein, Norway, the United Kingdom, or Switzerland (the “Excluded Countries”). The websites and the app are not served to visitors from those locations, and Astro Hubs does not market the Platform there.
3.2Where the Platform is offered. The Platform is offered to users located in the United States and in other countries outside the Excluded Countries. Prices are shown in United States dollars. If you use the Platform from outside the United States, you are responsible for complying with the laws that apply where you are, and nothing in these Terms takes away any right that the law of the country where you live gives you and that cannot be waived by agreement.
3.3Your representation. By creating an account or placing an order, you represent that you are not located in an Excluded Country and that you will not use the Platform while you are located in one. You agree not to use a virtual private network, proxy, or other tool to hide your location in order to get around Section 3.1.
3.4Our response. If we learn that an account is being used from an Excluded Country, we may block access and close the account under Section 22.
4.ELIGIBILITY AND AGE
4.1Adults only. You must be at least 18 years old to create an account, place an order, or use the chatbot. The Platform is not directed to anyone under 18.
4.2Your date of birth at signup. When you create an account, the Platform asks for your own date of birth. If the date entered shows that you are under 18, the Platform does not allow you to continue. By creating an account, you confirm that the date of birth you enter is your own and is accurate, and that you are at least 18 years old.
4.3Accounts belonging to minors. If we learn that an account belongs to someone under 18, we will close the account. Section 12 of the Privacy Policy describes what we do with the information.
4.4Birth details of other people. Many readings can be prepared for another person, such as a partner, friend, or family member. If you enter another person’s name, birth date, birth time, or birth place, you represent that you have that person’s permission to do so or, if that person is a minor, that you are the minor’s parent or legal guardian. Entering a minor’s birth details for a reading does not allow the minor to use the Platform or your account.
5.YOUR ACCOUNT
5.1Account information. You agree to give accurate information when you create your account and to keep it current.
5.2Keeping your account secure. You are responsible for keeping your login credentials confidential and for activity in your account. Tell us promptly at the contact details in Section 26 if you believe someone has used your account without permission.
5.3One person per account. Your account is for you alone. You may not share it, sell it, or transfer it, and you may not open more than one account for yourself unless we agree in writing.
6.THE SERVICES
6.1What the Platform offers. The Platform offers astrology content, which may include birth charts, life readings, horoscopes, reports, an AI chatbot that answers questions about astrology, and related products. Some content is free. Paid content is sold as a one-time purchase or as a subscription. The product page or checkout screen describes what each paid product includes.
6.2Reports written by astrologers and reports generated by AI. Some reports are written by a human astrologer. Others are generated by artificial intelligence without review by a person. Unless the product page states that a report is written by an astrologer, you should assume that it is generated by artificial intelligence.
6.3Third parties who help us. We may use third parties, including astrology software providers, AI providers, and independent astrologers, to prepare or deliver parts of the Platform. Astro Hubs remains responsible to you under these Terms for the products you buy from us.
6.4Changes to the Platform. We may add, change, suspend, or discontinue any feature of the Platform. If we discontinue a feature that is part of an active subscription, Section 10.9 applies.
7.ENTERTAINMENT PURPOSES ONLY
7.1Entertainment only. ALL READINGS, REPORTS, CHARTS, HOROSCOPES, CHATBOT RESPONSES, AND OTHER CONTENT ON THE PLATFORM, WHETHER FREE OR PAID, AND WHETHER WRITTEN BY AN ASTROLOGER OR GENERATED BY ARTIFICIAL INTELLIGENCE, ARE PROVIDED FOR ENTERTAINMENT PURPOSES ONLY.
7.2Not professional advice. Content on the Platform is not medical, mental health, psychological, legal, financial, investment, tax, relationship, or other professional advice, and it is not a substitute for advice from a qualified professional. Astrology is not a science, and no content on the Platform predicts future events.
7.3Your decisions are yours. You are solely responsible for any decision you make or action you take after reading or hearing content on the Platform. TO THE FULLEST EXTENT PERMITTED BY LAW, ASTRO HUBS IS NOT RESPONSIBLE OR LIABLE FOR THE CONSEQUENCES OF ANY DECISION YOU MAKE OR ACTION YOU TAKE IN RELIANCE ON ANY ASTROLOGICAL OR HOROSCOPE CONTENT, WHETHER FREE
7.4OR PAID. Section 20 applies to this Section 7.3.
8.THE AI CHATBOT
8.1You are communicating with artificial intelligence. The chatbot on the Platform is software, not a person. Its responses are generated automatically by artificial intelligence systems operated by third-party providers. No person reviews a chatbot response before you see it.
8.2Responses can be wrong. Chatbot responses may be incomplete, inconsistent, or wrong. The providers of the systems behind the chatbot have put some safeguards in place, but those safeguards do not guarantee that every response will be accurate or appropriate. Section 7 applies to every chatbot response.
8.3The chatbot does not answer health questions. The chatbot is not designed for questions about physical or mental health, symptoms, diseases, medications, treatment, reproductive or sexual health, or gender-affirming care. It is configured to decline to answer those questions, and Astro Hubs does not record health questions that the chatbot declines. Please do not share health information with the chatbot. Section 3 of the Privacy Policy explains how this works.
8.4Emergencies. The chatbot cannot help in an emergency. If you are experiencing a medical or mental health emergency, or are thinking about harming yourself, call 911 in the United States or call or text 988 to reach the Suicide and Crisis Lifeline. Outside the United States, contact your local emergency number.
9.PRICES, PAYMENTS, PROMO CODES, AND PRICING ERRORS
9.1Prices. Prices are shown on the Platform in United States dollars. The checkout screen shows the total price and any taxes before you confirm your order.
9.2Payments on the websites. Purchases made on the websites are processed by third-party payment processors, currently including Stripe and PayPal. By paying, you also agree to the terms of the processor you use. You authorize us and our processor to charge your chosen payment method for every amount you agree to at checkout, including the recurring charges in Section 10 and the installments in Section 11.
9.3Promo codes and discounts. We offer promo codes and discounts from time to time, including when the Platform launches. Each offer is subject to the conditions stated with it. Unless the offer states otherwise, a promo code has no cash value, may be used once per customer and once per account, cannot be combined with another offer, cannot be transferred or sold, and expires on the date stated with it. If a promo code or discount lowers the price of a subscription for a limited time, the checkout screen shows how long the lower price lasts and the price that will apply when it ends. Promo codes only apply to the initial term of the subscription and automatic renewals will be at full price. Promotional offers for purchases made in the app through an app store are also subject to the app store’s terms.
9.4Pricing errors. Sometimes a technical or system malfunction, or a typing mistake, causes the Platform to show or charge a price that we did not set, such as a product shown for free or at a small fraction of its listed price (“Pricing Error”). A price we chose to offer, including a sale price, discount, or promo code, is not a Pricing Error. If an order is placed at a price caused by a Pricing Error:
(a)we may cancel the order, but only by notifying you within 30 days after the order was placed. If we do not cancel within that time, the order stands at the price you paid;
(b)our notice will be sent by email to the address on your account and will identify the order, describe the error, and state that the order has been cancelled;
(c)for an order placed on the websites, we will refund in full every amount charged for the cancelled order, including any taxes, to the payment method you used, and we will start the refund within 5 business days after we send the notice. For a Split Payment plan, we will refund every installment already paid and will not charge the rest. For a subscription, we will refund every charge made at the erroneous price and end the subscription, and we will not charge you the correct price unless you place a new order at that price;
(d)we will not charge you any additional amount for an order placed at the erroneous price;
(e)access to the product bought in the cancelled order ends when the order is cancelled, and you may place a new order at the correct price if you wish; and
(f)if the order was made in the app through an app store, any refund is issued or requested through the app store, as the app store’s terms allow, and we will not end your access to the product unless the full amount you paid has been refunded to you.
We do not use this Section 9.4 to avoid selling a product at a price we advertised and intended to offer.
9.5Purchases through an app store. The Pride Astro Hub app is offered in the Apple App Store and Google Play. Purchases and subscriptions made inside the app are processed by Apple or Google through its in-app purchase system, not by the processors named in Section 9.2, and the app store’s own terms govern billing, billing dates, renewal, cancellation, and refunds for that purchase. Split Payments (Section 11) and the first-month proration in Section 10.3 are available only for purchases on the websites. You cancel a subscription bought in the app through your app store account settings, and refund requests for an app purchase go to the app store.
10.SUBSCRIPTIONS AND AUTOMATIC RENEWAL
10.1Subscriptions renew until you cancel. Subscriptions are offered with monthly billing and with annual billing at a discounted annual price. One-time purchases do not renew. A SUBSCRIPTION RENEWS AUTOMATICALLY AT THE END OF EACH BILLING PERIOD, AND WE WILL CHARGE YOUR PAYMENT METHOD FOR EACH NEW BILLING PERIOD, UNTIL YOU CANCEL.
10.2What you see before you subscribe. Before you give your payment information and before we charge you, the checkout screen shows the subscription price, the amount of your first charge, the length of the billing period, the date of each later charge, the fact that the subscription renews automatically until you cancel, the cancellation policy, how to cancel, and the deadline by which you must cancel to avoid the next charge. We charge you only after you give your express agreement to those terms at checkout.
10.3Billing dates for monthly subscriptions on the websites. Monthly subscriptions bought on the websites are billed on the first day of each calendar month. Your first charge, made when you subscribe, covers the rest of the calendar month in which you subscribe and is prorated: it equals the monthly price multiplied by the number of days remaining in that month, counting the day you subscribe, divided by the number of days in that month. The first charge is never less than $5.00 and never more than the full monthly price. After that, the full monthly price is charged on the first day of each following month. For example, if the monthly price is $20.00 and you subscribe on the 21st day of a 30-day month, your first charge is $6.67 for the 10 days remaining, and $20.00 is charged on the first day of each month after that. Billing dates are determined in Coordinated Universal Time (UTC).
10.4Billing dates for annual subscriptions on the websites. Annual subscriptions bought on the websites are not prorated. Your first charge is the full annual price, charged on the day you subscribe, and it covers the 12 months that begin on that day. The subscription then renews automatically, and the full annual price is charged, on the same date every 12 months after that until you cancel. If you subscribe on February 29, the renewal charge is made on February 28 in a year that has no February 29. For example, if the annual price is $200.00 and you subscribe on March 15, you are charged $200.00 on March 15 and $200.00 on March 15 of each following year. Billing dates are determined in Coordinated Universal Time (UTC).
10.5How to cancel. You can cancel a subscription bought on the websites at any time online, without contacting anyone, by logging in to your account and going to Account, then Profile, where the cancellation option appears. Cancellation online takes effect immediately as a cancellation of all future renewals, and the Platform shows the date your access will end. You may also cancel by emailing us at support@prideastrohub.com. A cancellation request sent by email is effective on the date we receive it, and we will process it within 3 business days; if a renewal charge is made after we received your email, we will refund it. To avoid the next renewal charge, your cancellation must be made or received 5 calendar days prior to the renewal date. If you subscribed in the app through an app store, you cancel through the app store as described in Section 9.5.
10.6When cancellation takes effect. Cancellation stops all future renewal charges if you cancel at least 5 calendar days prior to renewal. You keep access to the subscription until the end of the billing period you have already paid for, and you will not be charged again assuming you canceled 5 calendar days prior. If you canceled less than 5 calendar days from the next renewal, you will be charged the next renewal and have access to the subscription until the end of the next billing period.
10.7Confirmation. After you subscribe, we will send you an email confirming the subscription terms, including the price, the amount of each charge, how often you will be charged, and the deadline by which you must cancel to avoid the next charge, together with the cancellation policy and how to cancel. After you cancel, we will confirm the cancellation by email and state the date your access ends.
10.8Price changes. We may change the price of a subscription. If we do, we will notify you by email at least 10 days and not more than 30 days before the new price takes effect, and the notice will explain how to cancel. A new price applies only from the first renewal after the notice period ends. If you cancel before that renewal, you will not be charged the new price. Before we first charge you the new price, we will either ask for your agreement to it or, if we do not, you may cancel at any time within 14 days after that first charge and receive a refund of the unused part of that billing period, calculated day by day.
10.9Discontinued subscriptions. If we stop offering a subscription you hold, we will tell you by email, will not charge you for any billing period after the subscription ends, and will refund the unused part of any period you have already paid for, calculated day by day.
10.10Renewal reminders. For an annual subscription, we will email you a reminder at least 35 days and not more than 45 days before each renewal date, so that it reaches you at least 30 days before the last day on which you can cancel to avoid the renewal charge. For a monthly subscription, we will email you a reminder at least once each year. Each reminder will state the product; that the subscription will renew automatically unless you cancel; the renewal date and the length of the renewal period; the renewal price and how often you will be charged; the date by which you must cancel to avoid the renewal charge; how to cancel, with a link to the cancellation option; and how to contact us.
11.SPLIT PAYMENTS
11.1Availability. For some purchases on the websites, we may offer you the option to pay the purchase price in installments (“Split Payments”). Whether Split Payments are available for a purchase, and how many installments are offered, is at our discretion. A Split Payment plan never has more than three installments.
11.2No added cost. We do not charge a fee, interest, or any other added charge for Split Payments. The total of all installments equals the price you would pay if you paid in full at checkout.
11.3Schedule and authorization. The checkout screen shows the number of installments, the amount of each installment, and the date of each charge before you confirm your order. Installments are usually charged monthly. By choosing Split Payments, you authorize us and our payment processor to charge each installment to your chosen payment method on the dates shown.
11.4Cancelling does not end your installments. A Split Payment plan is a way of paying for a purchase over time. It is not a subscription. If you cancel your order, close your account, or stop using the product after you choose Split Payments, you still owe the remaining installments, and we will continue to charge them on the dates shown at checkout. This Section 11.4 does not apply to an order we cancel under Section 9.4 or Section 22.6(a).
11.5If an installment is not paid. If an installment charge fails, we may try the charge again and may ask you to update your payment method. We may suspend access to the product purchased under the plan until the installment is paid.
12.NO REFUNDS
12.1All sales are final. Except as stated in Sections 9.4, 9.5, 10.5, 10.8, 10.9, 22.4, and 22.6, or where the law requires otherwise, all purchases, subscription charges, and installments are final and are not refundable, including for any partial billing period.
12.2Rights the law gives you. Nothing in this Section 12 limits any right to a refund or cancellation that the law where you live gives you and that cannot be waived by agreement, or any right you have to dispute a charge with your card issuer or payment provider.
13.EMAILS, NEWSLETTERS, AND TEXT MESSAGES
13.1Service emails. We send emails about your account, orders, subscriptions, and installments. These are part of the Platform and you cannot opt out of them while you have an account or an active subscription or Split Payment plan. Emails that are sent by us can end up in your Spam folder based on the settings of your provider and it is your responsibility to review them in a timely manner wherever they end up.
13.2Marketing emails and newsletters. We also send newsletters, offers, and other content. Every marketing email includes an unsubscribe link. You can unsubscribe at any time, and unsubscribing does not affect your account or purchases.
13.3Text messages. If you give us your mobile telephone number and agree to receive text messages, we send single-use verification codes and messages about your account and orders to that number. We send marketing text messages only if you separately agree to receive them, and agreeing to marketing text messages is never a condition of buying anything. Message frequency varies with your account activity. Message and data rates may apply. You can stop text messages at any time by replying STOP, or by telling us in any other reasonable way, and you can reply HELP for help. Section 7 of the Privacy Policy explains how we handle your mobile number and text message information.
14.RULES FOR USING THE PLATFORM
14.1Personal use only. You may use the Platform and its content only for your own personal, non-commercial purposes.
14.2What you may not do. You agree not to:
(a)resell, sublicense, rent, or otherwise commercially exploit any reading, report, chart, horoscope, chatbot response, or other content or service from the Platform, or offer it as part of your own product or service, without our express written consent;
(b)access or use any application programming interface (API), backend service, or data feed of the Platform, or of the providers that power it, except through the Platform’s own user interface;
(c)copy, scrape, crawl, or harvest content or data from the Platform by automated means;
(d)reverse engineer, decompile, or attempt to extract the source code, prompts, or models used by the Platform;
(e)attempt to get around the Platform’s age screen, geographic restrictions, chatbot safeguards, or payment requirements;
(f)obtain free or discounted products or service that an offer does not allow you, for example by opening more than one account, using false or borrowed identities or payment details, reusing or sharing single-use promo codes, using automated tools, or knowingly taking advantage of a Pricing Error or other technical error;
(g)enter another person’s birth details or other information without the permission required by Section 4.4;
(h)use the Platform to harass, threaten, defame, or harm anyone, or to send content that is unlawful, obscene, or hateful;
(i)introduce malware or interfere with the operation or security of the Platform; or
(j)use the Platform in violation of any law.
15.YOUR CONTENT
15.1What your content is. “Your Content” means the information you enter on the Platform, including your profile, the birth details you provide, and the messages you send to the chatbot.
15.2You keep ownership. You own Your Content. You give Astro Hubs a non-exclusive, worldwide, royalty-free license to host, store, copy, process, and use Your Content to operate and provide the Platform to you, and for the other purposes described in the Privacy Policy, including the use of chatbot conversations, birth details, and reports to train and improve AI models as described in Section 5 of the Privacy Policy.
15.3AI training, with no opt-out at this time. USING THE PLATFORM MEANS THAT YOUR CONTENT MAY BE USED TO TRAIN AND IMPROVE AI MODELS. We do not currently offer a way to opt out of this use while continuing to use the Platform. If you do not want Your Content used this way, do not use the Platform. Health questions that the chatbot declines are never used for training (Section 3.2 of the Privacy Policy).
15.4When the license ends. The license in Section 15.2 ends when Your Content is deleted under the Privacy Policy, except for copies we are required or permitted by law to keep, and except that Your Content already used to train an AI model before it was deleted may remain reflected in that model and cannot be removed from it.
15.5Your responsibility. You are responsible for Your Content and represent that you have the right to provide it.
16.OUR CONTENT AND YOUR LICENSE TO USE THE PLATFORM
16.1Our content. The Platform and its content, including text, graphics, the Pride Astro Hub name and logos, software, and the readings and reports we deliver to you, belong to Astro Hubs or its licensors and are protected by intellectual property laws.
16.2Your license. Subject to these Terms, we give you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Platform, and to keep and read the readings and reports you purchase, for your own personal, non-commercial use.
17.COPYRIGHT COMPLAINTS
17.1Notices. If you believe that material on the Platform infringes your copyright, you may send a notice under the Digital Millennium Copyright Act to our designated agent. The notice must include your physical or electronic signature; identification of the copyrighted work; identification of the material you claim is infringing, with enough information for us to find it; your address, telephone number, and email address; a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; and a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
17.2Designated agent. The service provider for the Platform is Astro Hubs LLC, whose street address for copyright matters is 732 S 6th Street, Suite R, Las Vegas, NV 89101. Astro Hubs LLC operates the Platform under the name Pride Astro Hub, through the websites at prideastrohub.com and prideastro.com and the mobile application named Pride Astro Hub. Our designated agent for copyright notices is:
Copyright Manager Astro Hubs LLC 732 S 6th Street, Suite R Las Vegas, NV 89101 Telephone: (567) 345-6797 Email: support@prideastrohub.com
17.3Repeat infringers. We will, in appropriate circumstances, close the accounts of users who repeatedly infringe copyrights.
18.THIRD-PARTY SERVICES AND APP STORES
18.1Third-party services. The Platform relies on third-party services, including payment processors, app stores, hosting providers, text message providers, and AI providers, and may contain links to third-party websites. Astro Hubs does not control third-party services and is not responsible for their content or practices. Your use of a third-party service may be subject to that third party’s own terms.
18.2Apps downloaded from the Apple App Store. If you downloaded the Pride Astro Hub app from the Apple App Store, the following also applies. These Terms are between you and Astro Hubs only, not Apple, and Astro Hubs, not Apple, is solely responsible for the app and its content. Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing. Apple has no obligation to provide maintenance or support services for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of Astro Hubs. Astro Hubs, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar laws, and for the investigation, defense, settlement, and discharge of any third-party claim that the app or your possession and use of it infringes that third party’s intellectual property rights. You represent that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must comply with any third-party terms that apply to you when using the app, such as your wireless data service agreement. Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept these Terms, Apple will have the right, and will be deemed to have accepted the right, to enforce them against you as a third-party beneficiary. Questions, complaints, and claims about the app should be directed to Astro Hubs at the contact details in Section 26.
19.DISCLAIMER OF WARRANTIES
19.1As is. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, READINGS, REPORTS, AND CHATBOT RESPONSES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND ASTRO HUBS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
19.2No guarantee. ASTRO HUBS DOES NOT WARRANT THAT ANY CONTENT IS ACCURATE, COMPLETE, OR RELIABLE, THAT ANY PREDICTION OR INTERPRETATION WILL PROVE TRUE, OR THAT THE PLATFORM WILL BE UNINTERRUPTED OR FREE OF ERRORS.
19.3State law. Some states do not allow the exclusion of certain implied warranties. If you live in one of those states, the exclusions in this Section 19 apply to you only to the extent your state’s law permits. Residents of New Jersey: the disclaimers in this Section 19 apply to you except to the extent New Jersey law does not permit them, and nothing in this Section limits any right that New Jersey law does not allow to be limited.
20.LIMITATION OF LIABILITY
20.1Excluded damages. TO THE FULLEST EXTENT PERMITTED BY LAW, ASTRO HUBS AND ITS OWNERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, INCLUDING DAMAGES ARISING FROM ANY DECISION MADE IN RELIANCE ON CONTENT FROM THE PLATFORM, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY.
20.2Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF ASTRO HUBS AND ITS OWNERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, INCLUDING CLAIMS BASED ON NEGLIGENCE, WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED UNITED STATES DOLLARS (US $100) OR (B) THE TOTAL PRICE OF THE PRODUCTS AND SUBSCRIPTIONS PURCHASED FOR YOUR ACCOUNT IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, MEASURED BY THE PRICE OF THOSE PRODUCTS AND SUBSCRIPTIONS REGARDLESS OF WHO PAID FOR THEM.
20.3What this Section does not do. Nothing in this Section 20 limits or excludes liability for fraud, for intentional misconduct, for death or personal injury caused by gross negligence, or for any other liability that cannot be limited or excluded under applicable law, and nothing in it limits any right you have under a consumer protection law that cannot be waived. Some states do not allow the limitation or exclusion of certain damages. If you live in one of those states, the limitations in this Section 20 apply to you only to the extent your state’s law permits. Residents of New Jersey: the limitations in this Section 20 apply to you except to the extent New Jersey law does not permit them, and nothing in this Section limits any right that New Jersey law does not allow to be limited.
21.INDEMNIFICATION
To the extent permitted by law, you agree to reimburse Astro Hubs for reasonable losses, including reasonable attorneys’ fees, arising from a third party’s claim that results from your violation of Section 4.4 or Section 14 or from Your Content infringing someone else’s rights. This Section does not apply to any claim to the extent it results from Astro Hubs’ own negligence or misconduct.
22.REFUSAL OF SERVICE, SUSPENSION, AND TERMINATION
22.1By you. You may stop using the Platform at any time. CLOSING YOUR ACCOUNT IS BY EMAIL ONLY: the Platform does not yet let you close or delete your account online or in the app. To close your account, email us at support@prideastrohub.com from the email address on your account. Section 9.4 of the Privacy Policy explains how we verify and act on your request and what happens to your information. Cancelling a subscription online under Section 10.5 does not close your account. Closing your account stops all future renewal charges. If you hold a subscription, you keep access until the end of the billing period you have already paid for (Section 10.6), and your account is then closed and deleted as described in Section 9.4 of the Privacy Policy. If your email asks us to delete your account right away, your access ends when the account is deleted, and the unused part of the billing period is not refunded, except as Section 12 provides. Closing your account does not end the remaining installments of a Split Payment plan (Section 11.4).
22.2Our right to refuse service or close an account. We reserve the right to refuse to open an account, refuse or cancel an order, suspend an account, or close an account if:
(a)you violate these Terms;
(b)you use or attempt to use the Platform in a way that Section 14.2(f) prohibits, to obtain free or discounted products or service that an offer does not allow you;
(c)you resell or commercially exploit the Platform or its content without our express written consent, in violation of Section 14.2(a);
(d)we learn that you are under 18 or that you are using the Platform from an Excluded Country;
(e)the law requires it; or
(f)we stop offering the Platform.
We will not refuse service or close an account for any reason the law prohibits.
22.3Notice. Before we close your account or cancel an order under Section 22.2, we will email you at the address on your account, stating the action we are taking, the reason, and the date it takes effect. If immediate action is needed to stop fraud, protect the security of the Platform or other users, or comply with the law, we may act first and will email you promptly afterward.
22.4Your chance to respond. If you believe we acted in error, you may reply to our email or contact us at the contact details in Section 26 within 14 days. We will review your response in good faith and tell you our decision by email. If we conclude that we acted in error, we will restore your account and refund or credit any charge you paid for service you could not use while the account was suspended or closed.
22.5Your purchases. Before we close your account, we will give you a reasonable opportunity to download the readings and reports you purchased, unless the purchase was obtained in a way that Section 14.2(f) prohibits or the law prevents us from doing so.
22.6Refunds when we act. When we cancel an order or close an account under Section 22.2:
(a)if we act for a reason in Section 22.2(e) or (f), or for any reason that is not your conduct, we will stop all future charges, will not charge the remaining installments of any Split Payment plan for products you can no longer use, and will refund the unused part of any subscription period you have already paid for, calculated day by day;
(b)if we act because of your conduct under Section 22.2(a) through (d), we will stop all future subscription charges and will not charge you any amount beyond what you agreed to at checkout. The remaining installments of a Split Payment plan for a product already delivered to you remain due. The unused part of a subscription period you have already paid for is not refunded, except where the law requires a refund; and
(c)if an order was placed using a discount or free offer obtained in a way that Section 14.2(f) prohibits, we may cancel that order and refund what you paid for it, but we will not charge you a higher price for it unless you agree to pay that price in a new order.
22.7Rights we do not take away. Nothing in this Section 22 waives or limits any right you have under a consumer protection law that cannot be waived, any right to dispute a charge with your card issuer or payment provider, or any right to a refund that the law gives you.
22.8What continues. Sections 7, 11.4, 12, 15.2, 15.4, 16.1, 22.6, 22.7, and 19 through 25 continue after your account is closed.
23.CHANGES TO THESE TERMS
23.1Changes. We may update these Terms. Each update shows its posting date. A change does not apply to any dispute that arose before the change takes effect.
23.2Minor changes. A change that is not material, such as a clarification or a change to contact details, takes effect when we post it.
23.3Material changes require notice and your renewed agreement. A change is material if it adds or increases a charge, changes Sections 7, 9.4, 10, 11, 12, 19, 20, 21, 22, or 24, or otherwise reduces your rights or increases your obligations in a way a reasonable person would consider significant. We will notify you of a material change by email and by a notice on the Platform at least 14 days before it takes effect, and the Platform will ask you to agree to the revised Terms before your next use after the effective date. If you do not agree, you may cancel your subscription and close your account before the change takes effect, and the prior version of these Terms will continue to govern your existing purchases. A notice of a material change to Section 10 or Section 11 will be given not more than 30 days before the change takes effect. Section 10.8, not this Section 23, governs subscription price changes.
24.GOVERNING LAW AND DISPUTES
24.1Governing law. These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules, except where the consumer protection law of the state or country where you live applies and cannot be waived.
24.2Talk to us first. Before filing a lawsuit, you and Astro Hubs each agree to send the other a written description of the claim and to try in good faith to resolve it for 30 days. Notices to Astro Hubs go to the contact details in Section 26. Notices to you go to the email address on your account.
24.3Where disputes are heard. Any lawsuit arising out of or relating to these Terms or the Platform must be brought in the state courts located in Broward County, Florida, or in the United States District Court for the Southern District of Florida, Fort Lauderdale Division, and you and Astro Hubs each consent to the jurisdiction of those courts.
24.4Small claims. Either party may instead bring an individual claim in a small claims court in the county where you live, if the claim qualifies.
24.5Jury trial waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ASTRO HUBS EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY LAWSUIT ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM.
24.6Individual claims only. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ASTRO HUBS EACH AGREE THAT ANY CLAIM WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. If a court finds this Section 24.6 unenforceable as to a particular claim, it is severed as to that claim only and the rest of this Section 24 continues to apply.
24.7Attorneys’ fees. In any lawsuit arising out of or relating to these Terms or the Platform, the prevailing party may recover its reasonable attorneys’ fees and costs from the other party, to the extent the court permits.
24.8Limitation periods are not shortened. Nothing in these Terms shortens the time within which any claim may be brought under the applicable statute of limitations.
25.GENERAL TERMS
25.1Entire agreement. These Terms, the Privacy Policy, and the terms shown to you at checkout for a particular order are the entire agreement between you and Astro Hubs about the Platform. If the checkout terms for an order conflict with these Terms, the checkout terms control for that order.
25.2Severability. If any provision of these Terms is held unenforceable, it will be enforced to the maximum extent permitted and the rest of these Terms will remain in effect.
25.3No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
25.4Assignment. You may not assign these Terms. Astro Hubs may assign them to a successor in connection with a merger, acquisition, or sale of the Platform or of substantially all of its assets, and will notify you by email if it does.
25.5No relationship. These Terms do not create a partnership, joint venture, employment, or agency relationship between you and Astro Hubs.
25.6Events beyond our control. Astro Hubs is not liable for a failure or delay caused by events beyond its reasonable control, including failures of its service providers, internet outages, and acts of government.
25.7Notices. We may give you notices by email to the address on your account or by posting on the Platform. Notices to Astro Hubs go to the contact details in Section 26.
26.CONTACT
Questions about these Terms, cancellation requests, and notices may be sent to:
Astro Hubs LLC Attention: Pride Astro Hub 2510 East Sunset Road, Suite 5, #803 Las Vegas, NV 89120 Telephone: (567) 345-6797 Email: support@prideastrohub.com